Privacy policy

Privacy Policy

Effective Date: December 13, 2024

Welcome to Pexax. Your privacy is of utmost importance to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pexax.site and engage with our services.

By accessing, browsing, or using the Pexax website or services, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about this policy or your personal information, please contact us at:

Pexax
Street: 80016 Travis St, Killeen, Texas
Phone Number: (254) 200-1675
Email: info@pexax.site

1. Information We Collect

We collect personal information to provide you with a seamless and efficient shopping experience. This information is gathered when you interact with our website, make a purchase, subscribe to our newsletter, or contact our customer support team.

1.1 Personal Information You Provide

We may collect the following personal information when you voluntarily provide it:

Full Name
Email Address
Phone Number
Billing Address
Shipping Address
Payment Information (via secure third-party payment processors)

1.2 Information Collected Automatically

When you visit https://pexax.site, we may automatically collect certain information about your device, browser, and usage patterns, including:

IP Address
Browser Type & Version
Device Type
Operating System
Website Usage Data (pages visited, time spent on the site, referring URLs)

1.3 Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you interact with our website. Cookies are small text files stored on your device that allow us to recognize you and tailor your experience.

You can control cookies through your browser settings. Please note that disabling cookies may limit certain website features.

2. How We Use Your Information

The information we collect is used to provide the services you request, improve your shopping experience, and maintain the functionality of our website. We use your personal information for the following purposes:

Order Fulfillment: To process and ship orders, issue refunds, and confirm purchase transactions.
Customer Service: To respond to inquiries, address concerns, and provide assistance when needed.
Marketing Communications: To send updates, promotional materials, and offers if you opt-in to our newsletter.
Website Improvement: To monitor user behavior, analyze trends, and improve the performance and functionality of our website.
Security: To ensure the safety of transactions, detect fraud, and maintain system security.

3. Sharing Your Information

We respect your privacy and will never sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for specific purposes related to providing our services:

3.1 Service Providers

We share data with third-party service providers that assist us with:

Payment processing
Order fulfillment
Website hosting
Data analysis
Marketing and advertising

These third parties are contractually obligated to maintain the confidentiality of your information and use it solely for the purposes specified.

3.2 Legal Requirements & Compliance

We may disclose your personal information when required to comply with applicable laws, legal processes, or requests from law enforcement agencies.

3.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to another company as part of the business transaction. We will ensure appropriate safeguards are in place to maintain your privacy.

4. Data Security

We take appropriate technical, administrative, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure. While we strive to protect your data, Pexax cannot guarantee absolute security.

To keep your information safe, we:

Use encryption technologies for sensitive data
Limit access to personal data to only necessary personnel
Regularly monitor security systems for vulnerabilities

We encourage you to adopt good security practices on your end, such as creating strong passwords and ensuring the security of your devices.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. For example:

Order information may be retained for tax, accounting, and audit purposes.
Customer service interactions and communications may be retained for follow-up and resolution purposes.

When personal data is no longer necessary, we securely delete or anonymize it in accordance with applicable laws and best practices.

6. Your Rights & Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Objection to Processing: You may object to our processing of your data for certain purposes, such as direct marketing.
Withdraw Consent: If you previously consented to receive marketing communications, you can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting our customer support.

To exercise any of the rights listed above, please contact our team at info@pexax.site. We will respond to your request in accordance with applicable data protection laws.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please note that this Privacy Policy does not apply to the practices of third-party websites or services. We encourage you to review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and believe that your child has shared personal information with us, please contact our customer support at info@pexax.site.

9. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

Your continued use of https://pexax.site following any changes to this Privacy Policy constitutes your acceptance of the new terms.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact our team: